Delivery

SHIPPING

All deliveries will require a signature. We deliver door to door not person to person so please make sure there is a trustworthy person at your stated address to accept your order. If no one is available at your address to take delivery, we will endeavour to ensure you receive a note that the Products have been returned to our premises or being held by the delivery company, and in either case, you will need to rearrange delivery.

  • UK mainland deliveries are sent whenever possible Door to Door Courier - a signature is required
  • Scottish Highlands, Channel Islands & Ireland will be by Special Delivery trackable (3 days) *a signature is required
  • International European deliveries are shipped via Courier : a signature is required. This service starts at £10
  • International orders are shipped via Courier : a signature is required. This service starts at £12

All purchases for delivery to mainland UK are £6.00 up to 4 kilos (4000g)

UNITED KINGDOM

In the UK we use a courier (door to door) service and do not offer regular mail. There must be someone at the address in normal working hours to receive the delivery. Sometimes a work address is a better option for this reason. We will deliver the package to the address but not person to person, so please guarantee a trusted person will be there to receive the package. Postage can take between 1-3 working days. If we receive your order before midday on a Friday it will be processed on the next working day (Monday). We have not offered Saturday delivery as our customers have to pay a high premium for this service.

HOLIDAY DELIVERIES

Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and dispatch will be slower. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. The cost for sending out our dispatches is based on using trackable services NOT on providing next day although that is most often the case.