All deliveries will require a signature. We deliver door to door not person to person so please make sure there is a trustworthy person at your stated address to accept your order. If no one is available at your address to take delivery, we will endeavour to ensure you receive a note that the Products have been returned to our premises or being held by the delivery company, and in either case, you will need to rearrange delivery.
All purchases for delivery to mainland UK are £6.00 up to 4 kilos (4000g)
In the UK we use a courier (door to door) service and do not offer regular mail. There must be someone at the address in normal working hours to receive the delivery. Sometimes a work address is a better option for this reason. We will deliver the package to the address but not person to person, so please guarantee a trusted person will be there to receive the package. Postage can take between 1-3 working days. If we receive your order before midday on a Friday it will be processed on the next working day (Monday). We have not offered Saturday delivery as our customers have to pay a high premium for this service.
Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and dispatch will be slower. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers. The cost for sending out our dispatches is based on using trackable services NOT on providing next day although that is most often the case.