Delivery

Important Shipping and Returns Notice - Coronavirus-19 update 17/04/20

We're currently operating Ecommerce despatches as normal but at a reduced speed to keep our warehouse team safe. You will get your order, but it may take 7-10 days longer than normal, Please bear with us as we adapt to the daily changing situation.

We are now accepting returns and our return policy is 28 days.

We offer a range of services including Standard Delivery, Free Delivery*, Express Delivery* and Saturday Delivery*.

*only applicable in certain countries.  

For special delivery inc Express and Saturday, we offer a door-to-door service (not regular mail) and there must be someone at the address in normal working hours to receive the delivery. Sometimes a work address is a better option for this reason.

We ask that all special delivery is ordered pre 11am for same day despatch.

For Free Delivery, we offer regular mail address-to-address.

We will deliver the package to the address but not person-to-person, so please guarantee a trusted person will be there to receive the package.

For regular mail, postage can take between 2-5 days and final costs will be worked out at checkouts dependant on postcode/address/weight/dims.

Free Delivery (mainland UK) - pre 10:30am

- 2-5 working days from receipt of tracking number.

Express Delivery (mainland UK) - pre 10:30am

– Starts from £18.00

- Next working day delivery before 10:30AM from receipt of tracking number 

- To be ordered pre 11am for same day despatch.

Express Delivery (pre noon)

- Starts from £9.00

- Next working day delivery before 12:00 Noon from receipt of tracking number

- To be ordered pre 11am for same day despatch.

Saturday Delivery (mainland UK)

- Starts from £9

- Delivery on Saturday

- To be ordered no later than 11am on the Friday before.

UK Door-to-Door Courier (Non-Mainland UK)

– Starts from £15.00

- Delivered between 2-5 working days from tracking issued.

Holiday Deliveries

Please note during national holiday periods (Easter / Christmas / Bank Holidays) delivery and despatch will be slower. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers.

Sale Deliveries

Please note that orders placed during sales can have slightly delayed deliveries.  Rest assured you will receive your sandals.